1. Introduction
Welcome to UMM Group Inc. doing business as Demand Made Simple (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy applies to Demand Made Simple, a brand operated by UMM Group Inc. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website demandmadesimple.com, use our services, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy.
IMPORTANT NOTICE REGARDING TEXT MESSAGING
DATA
UMM Group Inc. doing business as Demand Made Simple ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, or other details you provide when making a purchase or filling out a form. Opt-in records and timestamps for all communication channels (SMS, email, etc.).
Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, website usage patterns and analytics, and pages visited.
Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze website traffic.
Customer Communication: Records of inquiries and service requests, appointment details and preferences, service history and feedback.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our products and services
Process payments and complete transactions
Communicate with you about updates, offers, or support
Analyze usage to enhance site performance and marketing
Comply with legal obligations
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
4. SMS Messaging & Compliance
Text Message Program Terms & Conditions: By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying "STOP"
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed immediately.
Message Frequency & Content:
Message frequency varies based on your interactions with our business
Messages will be directly related to the services you have requested
We do not send promotional content without specific consent
Help & Support:
Reply "HELP" for assistance or contact us at [email protected]
Customer support is available during regular business hours
Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
5. How We Share Your Information
We do not sell your personal data. However, we may share it with:
Service Providers:
Third-party vendors who help us operate our business (e.g., payment processors, appointment scheduling, email marketing platforms, SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive). All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
When required by law, legal process, or to protect our rights, property, or safety. In response to valid law enforcement requests or court orders.
Business Transfers:
In case of a merger, acquisition, or sale of assets. In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
6. Data Security
We implement and maintain reasonable security measures to protect your personal information:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze site traffic and user behavior
Remember your preferences
Improve website functionality and user experience
Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
8. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing emails by clicking "unsubscribe" in our emails
Opt-out of SMS messages by replying "STOP"
Request information on how we process your data
Withdraw consent at any time for future communications
Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 12.
9. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
UMM Group Inc. doing business as Demand Made Simple
Email: [email protected]
Phone: (347)447-1092
Website: demandmadesimple.com
By using our website and services, you consent to this Privacy Policy.
Copyrights 2026 | UMM Group Inc. DBA Demand Made Simple | Terms & Conditions | Privacy Policy